Pahadi shoes incorporate traditional Himalayan materials and weaving techniques, such as Kullu handloom fabric or hemp fiber, into the upper, giving each pair a regional textile identity not found in mass-produced sneakers.

Most customers should take their usual size . If you are between sizes, use the size chart on the product page and choose based on foot length rather than guessing. Gully Labs already provides model-specific size charts in UK sizing.

We don’t recommend putting your Gullys in the washing machine. If they get dirty, it’s better to use a brush and a mild cleaning solution and allow them to dry naturally.

A short break-in period is normal, especially on leather or more structured pairs. The upper, insole, and shape usually start settling after a few wears.

Absolutely ! You can get your pair customised at our flagship store in Panchsheel Park, New Delhi. We also have partner stores in Kolkata, Hyderabad, Jaipur, and Delhi. Walk in and we'll take it from there.

Head to our Order Tracker page - just have your order number and email handy. Once your parcel is on its way, we'll send you a Shipment Confirmation email with a tracking link so you can follow it every step of the way.

You can submit a request through https://gullylabs.clickpost.in/en/returns or Return/Exchange form on the website.

Yes , the sneakers are handcrafted, with select pairs featuring hand-stitched and hand-finished details completed by seasoned artisans.

If you have broad feet, your usual shoe size should still fit. If you prefer extra room around the toe area, we recommend our 001 collection

Yes , the sneakers are designed for premium everyday wear, with a strong focus on comfort and ease throughout the day.

We accept UPI, Credit Card, Debit Card, Net Banking, Wallets, and Cash on Delivery (COD).

Avoid washing them in a machine. Use a soft brush or cloth with a mild cleaning solution to gently clean dirt, and allow them to air dry naturally for best results.